Beautiful Hotel, Shame about Management. - Sac. Date of travel: Aug 2007
Beautiful Hotel, had problems with arriving and room not available, not hotel's fault, but had to sleep in foyer area with two children. The reception was quite helpful and offered to call our travel agent in England, which we thought was quite nice. Once room was ready the air conditioning leaked all night which caused a very restless night. In the morning we complained about the air conditioning but wasn't interested as we only stayed for one night. On checking out they produced a bill which we felt was extremly high. We asked for a print out to find they had charged us for a phone bill on 48.30 Liras which is £20 for the call. I couldn't believe it !! We tried to explain that they offered and they dialled the number from reception but the Manager (a young Female) became very aggressive and told us we wouldn't get our passports back until we paid. She wouldn't tell us her name, she said she didn't have one. After 45 minutes of refusing to pay, she gave us our passports back and told us never to come back to Turkey. So glad I didn't have to stay much longer. For us a really bad experience. Such a shame as we travel to Turkey quite a lot and have never experienced such rudeness before.

I love the Green Anatolia, Turkey - Gemma. Date of travel: Aug 2004
I went to the Green Anatolia a couple of years back and I have to say it was the best holiday I have ever been on. There was plenty to do in the hotel - with 2 pools, turkish baths (reccomended!!) and a pool table and bar. The hotel was very helpful and ran daily buses down to the beach. -Gemma